Description
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Date: August 20th, 2026 @ 1:00 PM - 2:00 PM CDT
Description: Missed appointments can disrupt schedules, impact operational efficiency, and result in lost revenue for your center. In this webinar session, we'll explore how HST's communication tools can help keep your patients informed, engaged, and prepared for their procedures. We'll review available communication options, discuss best practices for patient outreach, and share strategies for improving appointment attendance while enhancing the overall patient experience at your center.
Target Audience: ASC Administration, Business Office Manager, Clinical Manager, Nurse, Pre-Op Nurse, and Scheduler
HST Products Featured: HST Case Coordination and HST Patient Engagement
Experience Level: All Levels - Beginner, Intermediate, Expert
Estimated Time: 45 minutes
Objectives
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- Review the patient reminder and communication tools available within HST to support appointment attendance.
- Identify communication strategies that can help reduce no-shows and improve patient preparedness.
- Leverage HST communication tools and best practices to enhance patient engagement and support a more efficient scheduling process.
By self-registering to HST University and accepting these terms, I certify that I am an employee, officer, consultant, agent, or independent contractor of a current Customer of Healthcare Systems and Technologies, LLC (“HST”), which Customer is a party to an active licensing or support services agreement with HST. I further certify that I am authorized by Customer to access this portal and will do so for the sole purpose of conducting Customer’s internal business operations. I agree that I will not use the information in this portal for purposes outside the scope of Customer’s existing agreement with HST and I will not disclose the proprietary information of HST to any third party except as expressly permitted under Customer’s agreement with HST.
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